Friday, February 29, 2008

My Phaser 6350DP is busted!?

Not exactly busted, but just had a control panel screen failure. When I first saw it, I thought my darn expensive printer is busted. However, it still prints perfectly fine. It is just a control panel screen that went bad. I contacted Xerox, and was told that it is a common issue with Phaser 6350. Even though I do not have a warranty, they were kind enough to send me a replacement part with FedEx Second Day Air without any cost to me. Thanks Xerox!!!!